24 Hour Response
Text Based Asynchronous Telehealth
MsgMD is a modern form of telehealth where you can text a licensed physician/provider and receive care within 24 hours. AKA "asynchronous" telehealth. We are physician owned and operated.
24 Hour Response
Send your message anytime and a licensed provider will respond within 24 hours.
Text-Based
Immediate appointments available. Just click next available appointment slot and MsgMD!
Fast, Simple, Private
Securely message a provider and get care without waiting rooms or phone calls.
Affordable Care
Transparent pricing with no insurance required. just straightforward healthcare.
What Is Asynchronous Telehealth?
Asynchronous telehealth means getting care without a live appointment. Simply send your symptoms through secure messaging whenever it’s convenient for you. A licensed provider reviews your message, evaluates your condition, and responds with guidance, treatment, or prescriptions within 24 hours.
Treatment From Licensed Providers
Available for anyone 18+ years old
Fast Care From Anywhere
Secure, Private Medical Messaging
Our Pricing
Telehealth pricing is based on each complaint. Currently, each medical concern warrants its own intake and is $49 per medical concern.
Price Per Visit
- Includes any of the conditions listed below
- We Do Not charge insurance. MsgMD is cash pay. The only patients permitted to utilize MsgMD currently are patients with a PPO insurance plan and/or uninsured patients. If you have an HMO, Medicaid, Medicare, MediCal, IPA insurance plan - you are unable to use MsgMD.
Medical Conditions We Treat
MsgMD specializes in fast, convenient, physician-led care for common medical concerns that can be safely treated without imaging, lab testing, or controlled medications. Our asynchronous model allows providers to evaluate symptoms, review your medical history, and recommend treatment through secure messaging—making it easy to get care without scheduling a traditional appointment.
Men’s Health – Erectile Dysfunction
Who We Treat
Adult men (18+) who:
• Have difficulty achieving or maintaining an erection
• Are seeking treatment such as sildenafil or tadalafil
• Have stable symptoms or prior safe use of ED medications
• Do not have concerning cardiovascular symptoms
Who We Don’t Treat
Patients who:
• Take nitrate medications (nitroglycerin, isosorbide)
• Have active chest pain, unstable heart disease, or recent heart attack/stroke
• Have severe uncontrolled blood pressure
• Have sudden erectile dysfunction related to trauma or neurologic symptoms
• Are under 18
Women’s Health – Uncomplicated Urinary Tract Infection (UTI)
Who We Treat
Adult women (18–65) with typical symptoms such as:
• Burning with urination
• Urinary frequency or urgency
• Mild lower abdominal discomfort
• Symptoms present for less than 7 days
Patients must confirm that:
• They are not pregnant
• They do not have symptoms suggesting a kidney infection
Antibiotic Stewardship
Antibiotics will only be prescribed when symptoms clearly meet criteria for uncomplicated cystitis. If symptoms are mild, unclear, or atypical, patients may instead be advised to obtain in-person testing or evaluation.
Who We Don’t Treat
Patients who:
• Are pregnant or unsure of pregnancy status
• Have fever, chills, nausea, or vomiting
• Have flank or back pain (possible kidney infection)
• Are male
• Have recurrent UTIs (more than 3 per year)
• Have significant kidney disease
• Are unable to confirm they are not pregnant
Skin – Herpes Simplex (Cold Sores or Genital Herpes)
Who We Treat
Patients with:
• Recurrent cold sores (oral herpes)
• Recurrent genital herpes outbreaks
• Symptoms consistent with previously diagnosed herpes
Typical symptoms include:
• Tingling or burning before lesions
• Small painful blisters or sores
Who We Don’t Treat
Patients who:
• Have a severe first-time outbreak with systemic symptoms
• Have eye pain or eye redness (possible ocular herpes)
• Have significant immune suppression
• Have lesions that do not appear consistent with herpes
Skin – Acne
Who We Treat
Patients with mild to moderate acne including:
• Whiteheads or blackheads
• Mild inflammatory acne on the face, chest, or back
• Patients seeking prescription topical medications or certain oral medications
Female patients must confirm that:
• They are not pregnant and not attempting to become pregnant
Some oral acne medications can be teratogenic, and pregnancy testing cannot be performed through asynchronous telemedicine.
Who We Don’t Treat
Patients who:
• Are pregnant or unsure of pregnancy status
• Have severe cystic acne requiring isotretinoin (Accutane)
• Require procedural treatments such as injections or drainage
Note: Isotretinoin (Accutane) will not be prescribed through MsgMD.
Respiratory – Upper Respiratory Infection / Acute Sinusitis
Who We Treat
Patients with mild respiratory symptoms such as:
• Nasal congestion
• Sinus pressure
• Runny nose
• Mild sore throat
• Mild cough
Antibiotic Stewardship
Antibiotics will only be prescribed when symptoms meet evidence-based sinusitis criteria, such as:
• Symptoms lasting more than 10 days without improvement, OR
• Severe symptoms such as high fever and facial pain lasting at least 3–4 days, OR
• Worsening symptoms after initial improvement (“double worsening”)
Most viral infections will be treated with supportive care rather than antibiotics.
Who We Don’t Treat
Patients who:
• Have shortness of breath
• Have chest pain
• Have high fever with severe illness
• Have significant immune suppression or complex medical conditions
• Are infants or medically complex elderly patients
Medical Conditions We DO NOT Treat
MsgMD is designed for non-emergency medical concerns only.
Patients experiencing severe symptoms such as chest pain, severe shortness of breath, stroke symptoms, or other emergencies should call 911 or seek immediate emergency care.
Emergency Conditions
- Chest pain, shortness of breath, syncope
- Stroke or TIA symptoms
- Severe abdominal pain
- GI bleeding
- Pregnancy-related complaints
- Pediatric patients under 18 years of age
- Unstable mental health conditions
- Suicidal ideation
- Bipolar disorder, schizophrenia
- Chronic pain management
- Controlled substances (opioids, benzodiazepines, stimulants)
- ADHD evaluations
- Testosterone replacement initiation
- New cancer diagnoses
- Autoimmune disease flares
- Severe infections
- Conditions requiring imaging or urgent labs
- Work-comp claims
- Disability paperwork
- In-person procedures
A Simple Asynchronous Telehealth Process
1
Create An Account
Simply create an account in our system to get started.
2
Message Our Team
share information about the symptoms you are experiencing.
3
Get Treatment!
A physician will message you back within 24 hours to treat your condition!